Terms of Service

Last updated: February 2026

1. Acceptance of Terms

By accessing or using CareCoachMD, you agree to be bound by these Terms of Service. CareCoachMD is a product of TrueEval Medical Group PLLC. If you do not agree to these terms, do not use the service.

2. Not Medical Advice

CareCoachMD provides health and wellness information for educational purposes. It is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have received through CareCoachMD.

3. Emergency Situations

CareCoachMD is not designed for medical emergencies. If you believe you are experiencing a medical emergency, call 911 or your local emergency number immediately. Do not rely on CareCoachMD for emergency medical assistance.

4. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must provide accurate and complete health information to receive appropriate guidance.

5. Subscription & Billing

Paid subscriptions are billed monthly or annually as selected. You may cancel at any time. Refunds are handled on a case-by-case basis. Free trial periods do not require payment information upfront.

6. Limitation of Liability

To the maximum extent permitted by law, TrueEval Medical Group PLLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the service.

7. Contact

For questions about these terms, contact us at [email protected].